02 / CONNECT

From the first post to the next conversation.

Connect content creation, publishing and community management in one working process. We build workflows that generate social posts, organise incoming comments and route each conversation to the right next step.

  1. 01Create & approve
  2. 02Publish & listen
  3. 03Reply & follow up

What we deliver

Social content generation

Turn a content brief into draft captions, visuals and channel-specific variations using your brand guidance.

Publishing workflow

Connect approvals, schedules and publishing through supported platform integrations.

Comment management

Categorise incoming comments, flag priority conversations and draft or send replies under agreed rules.

Customer follow-up

Route enquiries to a person, chatbot or CRM and track the next action using n8n, Pabbly Connect, ManyChat and connected tools.

Choose how you work.

Assisted workflow

AI prepares content and replies for your team to review before publishing or sending.

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Rules-based automation

Auto-publish approved content and send replies for agreed scenarios, with exceptions assigned to a person.

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Managed optimisation

Review performance, update rules and maintain integrations as campaigns and channels change.

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Available publishing and comment actions depend on each platform’s API, account permissions and connected plan. We confirm the supported channels and escalation rules during setup.

From first brief to daily operation.

  1. 01

    Map the conversation

    Identify channels, content owners, common questions and escalation paths.

  2. 02

    Connect and test

    Build a pilot workflow and test approvals, replies and failure handling.

  3. 03

    Operate and improve

    Review logs, missed conversations and content performance with your team.

Tell us which service you need.

Share your use case, expected volume, preferred cloud region and timeline. We will shape the scope and commercial options around your requirements.

Discuss your project ↗